Betting Rules

1. General betting principles

Gokong Casino aims to provide a clear and fair betting environment for players in Australia. These rules are intended to explain common betting processes and the general approach used when a wager is accepted, changed, cancelled or settled. Individual markets may also have specific rules shown on the relevant betting page. Those market rules form part of the conditions for that wager.

You must be permitted to use online gambling services under the laws that apply to you. You must also meet any age, identity and location requirements that apply to your account. Gokong Casino may request information or documents before accepting bets, processing transactions or allowing an account to remain active. An account must be used only by the registered account holder. You must keep your login details private and must not allow another person to place bets through your account.

All betting activity is subject to account checks, security procedures and any applicable legal or regulatory requirements. We may restrict, suspend or close an account where we identify suspected fraud, unlawful activity, misuse of the service, technical interference, duplicate accounts or a breach of the applicable terms. Where required, information may be retained or shared with relevant parties in accordance with our Privacy Policy and legal obligations.

• A bet is generally treated as accepted only when it has been successfully recorded in your account and a confirmation is displayed or otherwise provided.
• A bet that is incomplete, rejected, interrupted or not recorded must not be treated as accepted, even if an amount appears to have been temporarily reserved.
• You are responsible for checking the details of each bet before confirming it, including the selection, market, stake, odds, bet type and potential return.
• You should keep your account secure and report suspected unauthorised access as soon as possible through the available support channels.
• You must not use the service for unlawful purposes, market manipulation, collusion, money laundering or any other prohibited activity.

2. Placing and confirming a bet

Before placing a bet, review the information shown on the betting slip and the relevant market. The information may include the event, competition, participants, scheduled time, market type, selection, odds, stake and possible return. Prices and market information can change before acceptance. The price shown when you submit a bet may not be the price available when the bet is processed.

Bet acceptance

A request to place a bet is not a guarantee that the bet will be accepted. A bet may be refused, delayed, partially accepted or accepted at a different price where the market changes, an event has started, a technical issue occurs, a market is suspended or the requested wager is outside the available conditions. If a price change is presented to you, you may need to confirm the revised bet before it is accepted.

The account record is the main record of betting activity. After placing a wager, check your open bets or transaction history to confirm that it has been recorded correctly. If a bet does not appear, do not assume that it has been accepted. A bet may be shown as pending while information is being checked or while the outcome is awaiting confirmation.

Stakes, odds and returns

The stake is the amount you choose to risk on a bet. The potential return displayed on the betting slip is an estimate based on the applicable odds and the stake, and may be affected by the bet type, market rules, taxes where applicable, deductions or a voided selection. A displayed return is not a promise that the amount will be payable in every circumstance.

Different bet types can have different requirements. For example, a single bet depends on one selection, while a multiple bet depends on all required selections being valid and winning under the relevant rules. Each-way, combination, handicap, line, total, head-to-head and other specialised markets may contain additional settlement conditions. Always read the rules displayed for the market before confirming a wager.

1. Select the event and market you wish to view.
2. Check the market name, participants, scheduled time and any special conditions.
3. Choose your selection and enter the stake you want to place.
4. Review the betting slip carefully, including the price, stake and potential return.
5. Submit the bet and wait for an acceptance or rejection message.
6. Check your account history to confirm the final status of the wager.

3. Results, settlement and cancelled events

Bets are settled using the official result or source that applies to the relevant market. The applicable source may depend on the sport, competition, event or market type. A result may be confirmed after the event has finished, after an official decision has been issued or after the information required to settle the market has been verified. Live displays, commentary and preliminary results may not be final.

If an official result is corrected, overturned or materially changed in accordance with the rules of the relevant sport or event, the affected market may be resettled. This can include a change from a win to a loss, a loss to a win, or a void result. Settlement is not based solely on a result shown on a third-party website, social media page or broadcast.

Postponed, abandoned or cancelled events

A postponed, abandoned or cancelled event may be treated according to the specific rules displayed for that market. Some markets may remain valid if the required result has already been determined, while others may be void if the event is not completed within the stated conditions. Where a bet is void, the stake for the affected selection is normally returned or the bet is recalculated in accordance with the applicable market rules.

If an event is moved to a different date, venue, format or set of participants, the original bet may no longer remain valid. The outcome will depend on the market conditions and the information available when settlement is performed. A bet may also be void where there is no official result, the event is materially changed, or the market cannot be settled fairly and reliably.

Dead heats and tied outcomes

Some markets allow for a tied result or dead heat. In those circumstances, the applicable rules may divide or adjust the stake, winnings or number of places used for settlement. The treatment can differ between sports and market types. Check the individual market rules for the applicable dead-heat, tie or place conditions before betting.

• A selection may be settled as a winner, loser, void or part of a recalculated multiple bet.
• A market can remain pending while an official result or review is outstanding.
• A market may be resettled if the original settlement was based on an error or later-confirmed information.
• Where a selection is void in a multiple bet, the remaining valid selections may be settled under the rules for that bet type.
• If a market cannot be settled consistently with its published conditions, Gokong Casino may void the affected wager.

4. Live betting and sporting market rules

Live or in-play betting is offered only where a market is available for selection. Live markets can be suspended at any time, including when a significant event occurs, when information is delayed, or when the market needs to be reviewed. The status shown on a screen may not always reflect the exact current position of an event because broadcasts and data feeds can have delays.

A live bet may be rejected or accepted at a changed price if the event changes between submission and processing. Where a bet is accepted after a material event has already occurred but before the market has been suspended, the bet may be reviewed under the applicable rules. This may include a correction or voiding of the affected wager where the price or market status was materially wrong.

For sports markets, the relevant competition rules may define how overtime, extra time, penalties, extensions, deductions, disqualifications and abandoned play are treated. Unless a market specifically says otherwise, a market may be settled using the normal period of play stated in its conditions. Do not rely on a general assumption about whether extra time or a shoot-out counts.

Participant and team names may be displayed in shortened or commonly used formats. If a participant withdraws, is replaced, changes position or does not take part, the market may be subject to a specific non-runner or participant rule. The treatment may differ between outright, match, player, performance and place markets.

Errors and technical issues

Despite reasonable care, prices, results, event details or account information may occasionally contain a technical, typographical, transmission or obvious pricing error. Where an error affects a bet, Gokong Casino may correct the error, void the affected bet or apply the price that should reasonably have been available under the relevant conditions. A technical failure may also prevent a bet from being accepted or may delay the display of its status.

You must not attempt to exploit an obvious error, a delayed market, a malfunction or a system vulnerability. This includes placing repeated bets while a market is suspended, using automated interference, or relying on information that is not generally available to other players. Suspected errors should be reported through the available support process with enough information to identify the relevant bet.

5. Fair use, responsible betting and questions

Betting should be treated as entertainment, not as a way to make money or recover losses. Only wager amounts that you can afford to lose, and set personal limits before you begin. Never chase losses by increasing stakes, borrowing money or continuing to bet when you feel distressed. If betting is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek appropriate support.

Gokong Casino may make safer gambling tools or account controls available, such as deposit controls, time reminders, activity information, temporary breaks or account closure. The availability and operation of a particular tool may depend on the account and the service being used. You are responsible for using available controls and for providing accurate information when requesting a restriction or break.

You should not place a bet while under the influence of alcohol or another substance, while feeling pressured by another person, or when you are not in a suitable state to make a clear decision. Gambling must not be used to manage stress, anxiety or financial difficulties. If you are concerned about your gambling, consider speaking with a qualified support service in Australia or a health professional.

Reviewing a betting decision

If you believe a bet has been accepted, displayed or settled incorrectly, review the market rules and your account history first. Keep the relevant bet reference, event details, date and any screenshots or messages that may help explain the issue. Questions are reviewed against the account record, the published market conditions and the information used to settle the event.

A request for review does not automatically change a settlement or guarantee a payment. Where a correction is appropriate, the account record may be updated. If the matter cannot be resolved through the available support process, further complaint or dispute options may be described in the applicable Terms and Conditions. These Betting Rules may be updated from time to time, so check the current version before placing a new wager.

• Read the individual market rules before betting.
• Check every bet before confirming it and keep your account secure.
• Do not rely on unofficial results, delayed information or obvious errors.
• Use safer gambling tools and take a break whenever betting stops feeling controlled.
• The current market conditions and applicable Terms and Conditions govern the final treatment of a wager.