First Deposit Bonus
100% up to $750
200 free spins + 1 Bonus Crab
Wagering
35× (Bonus + Deposit)
Max bet
$7.5
Min deposit
$30
Daily withdrawal limit
$800

Contact Us

Need help with Gokong Casino? Contact support@gokongcasino.win and tell us what you need assistance with. Providing clear information in your first message can help the support team understand your request and respond efficiently.

Gokong Casino operates under licences issued by the Tobique Gaming Commission (number 0000071) and Anjouan iGaming, with administrative, technical and physical safeguards securing player data.

First Deposit Bonus100% up to $750

  1. OperatorCasinolia group
  2. EstablishedAugust 2025
  3. Withdrawal limit (AUD)$800/day, $10,500/month
  4. Support24/7 live chat, email

How to get in touch by email

You can contact the Gokong Casino support team by email for general account and website assistance. Please use support@gokongcasino.win for your enquiry. Support requests are reviewed in order, and replies are usually sent within 24 hours, although response times may vary depending on the nature and complexity of the request. Sending more than one email about the same issue may make it harder to keep the conversation together, so please reply to existing correspondence where possible.

  • Account access, profile details or verification questions.
  • Deposits, withdrawals or transaction queries.
  • Questions about applicable bonus terms and conditions.
  • Technical problems, errors or website difficulties.
  • Responsible gambling requests or questions about available account controls.

When writing, include the email address registered to your account or your username, a short description of the issue, and any relevant dates or error messages. Add screenshots if relevant, provided they do not show passwords, full payment card details or other unnecessary sensitive information. This helps support investigate your enquiry faster. Never include your password in a support message.