- OperatorCasinolia group
- EstablishedAugust 2025
- Withdrawal limit (AUD)$800/day, $10,500/month
- Support24/7 live chat, email
1. What cookies are
Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device, remember selected information and provide certain functions during a visit or on a later visit. Cookies do not usually contain information that directly identifies you by name. They may, however, be associated with information held about your account, device or use of the website.
This policy uses the term cookies broadly. It may include browser cookies, pixels, tags, software development kits, local storage and other technologies that collect or store information on a device or help us understand how a website is used. Some technologies are placed by Gokong Casino, while others may be provided by third parties that support website operation, security, analytics or other services.
Cookies can be session-based or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains active depends on its purpose, your browser settings and the settings of the service that placed it.
Why cookies matter
Cookies help websites function consistently and can make it easier for you to move between pages, sign in, use account features and keep your preferences. They can also help website operators identify technical problems, protect services from misuse and understand which pages or features are useful to visitors. Some cookies support advertising or communications, where those activities are used and permitted.
2. Types of cookies we may use
The cookies used on the Gokong Casino website may vary depending on the pages you visit, the features you use, the device or browser you choose and the services available at the time. The main categories are described below. A cookie may perform more than one function, and the same category may include cookies supplied by different providers.
Strictly necessary cookies
These cookies are needed for core website functions. They may support page navigation, account access, session management, security controls, fraud prevention, load balancing, consent settings and other features that you request. Without these cookies, some parts of the website may not work correctly or may not be available. Because they are necessary for the operation or security of the website, they may not be disabled through all cookie preference tools.
Functional or preference cookies
These cookies remember choices you make, such as language, region, display preferences or other settings. They can help provide a more convenient and consistent experience when you return to the website. If you reject these cookies, you may still be able to use the website, but some preferences may need to be selected again or certain features may operate in a more limited way.
Analytics and performance cookies
These cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, general device or browser details, approximate location, visit duration and technical errors. We use this type of information to monitor performance, identify problems, improve content and make the website easier to use. Analytics information is generally considered in an aggregated or pseudonymous form, subject to the arrangements of the relevant service.
Security, risk and compliance cookies
Some cookies or similar technologies may assist with account security, identity checks, fraud detection, responsible access controls, service integrity and the prevention of unauthorised or harmful activity. These technologies may help identify unusual behaviour or protect the website and its users. Disabling them may prevent some services from functioning or may require additional checks.
Advertising and measurement cookies
Where used, these cookies may help measure the effectiveness of marketing, understand how visitors arrive at the website or show more relevant communications. They may be placed by Gokong Casino or by advertising and technology partners. Advertising cookies are not essential to basic browsing. You can use the cookie controls on the website, where available, to make choices about these technologies.
- Essential cookies support the operation, security and basic functionality of the website.
- Preference cookies remember settings and choices made during your visits.
- Analytics cookies help assess performance, usage and technical issues.
- Security cookies help protect accounts, services and users from misuse.
- Advertising cookies may be used for marketing measurement or relevant communications where applicable.
3. How we use information collected through cookies
Information collected through cookies may be used to provide and maintain the website, remember your choices, support account and session functions, improve website performance and help protect our services. It may also be used to produce reports about website activity, test changes to pages or features, and understand how visitors interact with content.
Cookies may help us distinguish between a genuine user and automated or harmful traffic. They may also help maintain the security of your session, detect suspicious activity and apply technical controls. These functions are particularly important for websites that provide account-based services and activities involving payments, personal information or age and access requirements.
Where cookies are used for analytics or marketing, the information may be combined with information collected through other online interactions. We take reasonable steps to use information for legitimate business, service, security and compliance purposes, and in a manner consistent with applicable privacy requirements. We do not use this policy to make promises about a particular cookie, provider, retention period or data flow that may change over time.
Cookies may be set by third-party service providers that perform functions on our behalf or provide tools used on the website. These providers may process information in accordance with their own privacy notices and contractual arrangements. Third-party cookies may also be subject to the provider's settings and may not be fully controlled by Gokong Casino. You should review relevant third-party information where you want to understand how those services handle data.
Information that may be associated with cookies
Depending on the technology and purpose, information may include an online identifier, device type, browser type, operating system, general location, referral information, pages visited, actions taken, date and time of activity, preferences and technical logs. Information collected through cookies may be linked to an account or other information when this is necessary to provide a requested service, maintain security, investigate misuse or meet applicable obligations.
Cookies are not a substitute for responsible gambling controls or account security. You should keep your login details confidential, use a secure device and sign out of your account when appropriate. If you believe that your account or personal information may have been compromised, use the support or account-security channels made available on the website.
4. Your cookie choices and browser settings
When available, the website's cookie banner or preference centre allows you to review and manage certain categories of cookies. You may be able to accept all optional cookies, reject optional cookies or choose individual categories. Your selections may be stored in a preference cookie so that the website can remember your decision. If you clear your cookies, change browser settings or use another device or browser, you may need to make your choices again.
You can also control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, receive an alert when cookies are being placed or restrict cookies to particular websites. The method differs between browsers and devices, so you should consult the help or settings information provided by your browser or device manufacturer.
- Open the settings or preferences menu in your browser.
- Locate the privacy, security or website-data controls.
- Review the available cookie and tracking options.
- Choose whether to allow, restrict or delete cookies.
- Reload the website and check whether your selected settings provide the experience you want.
Blocking or deleting cookies may affect website performance. You may be unable to sign in, keep a session active, save preferences, use account features or access parts of the website. Some security and consent controls may also need to operate even when optional cookies are declined. If you use multiple browsers or devices, settings on one device may not apply to another.
Some third-party services may provide their own opt-out or preference tools. Those tools are controlled by the relevant provider and may not remove every cookie already stored on your device. You may need to manage browser settings and website preferences separately. We cannot guarantee that every browser, device or third-party control will operate in the same way.
